Basic Digital Literacy

Offered by: Lifa n Lúce Consultancy
Delivery Mode: In-person / Online / Blended
Target Audience: Beginners, job seekers, community members, students, or professionals with limited experience using computers and digital tools
Objective: To provide foundational knowledge and hands-on experience in essential digital tools, helping participants confidently use computers, navigate the internet, and perform basic digital tasks for work and daily life.

• What is digital literacy and why it’s important

• Understanding basic computer hardware and software

• Navigating the desktop, taskbar, and files

• Basic functions of operating systems (Windows/macOS)

• Starting, shutting down, and basic troubleshooting

• Keyboard and mouse usage

• Creating, saving, and organizing files and folders

• Basic typing and formatting using Microsoft Word or Google Docs

• Printing, scanning, and sharing documents

• Using external devices (USB drives, printers)

• Understanding browsers and internet navigation

• Safe and effective use of search engines

• Creating and using email accounts (Gmail, Outlook, etc.)

• Sending emails, attachments, and online etiquette

• Introduction to video conferencing (Zoom, Teams)

• Basics of cybersecurity and safe online behavior

• Protecting personal information and recognizing scams

• Introduction to mobile apps, social media, and online services

• Accessing government, education, and banking services online

• Lifelong digital learning resources

• Simple, non-technical instruction with real-life examples

• Hands-on practice sessions with support

• Digital literacy assessment and reference materials

• Certificate of Completion

• Optional: Access to ongoing digital support group or refresher classes