Office Management Specialist

Offered by: Lifa n Lúce Consultancy
Delivery Mode: In-person / Online / Blended
Target Audience: Office Managers, Senior Administrators, Executive Assistants, and professionals aspiring to leadership in administrative roles
Objective: To develop the leadership, administrative, operational, and people management skills required to run a modern, efficient, and professional office environment.

• Role and responsibilities of the office manager

• Setting up efficient office systems and workflows

• Time management and prioritization strategies

• Records and information management basics

• Aligning office operations with organizational goals

• Procurement and inventory control

• Budgeting and petty cash oversight

• Office layout, ergonomics, and asset management

• Managing vendors and service providers

• Developing and enforcing office policies and procedures

• Supervising administrative teams and junior staff

• Communication, delegation, and motivation techniques

• Conflict resolution and handling difficult personalities

• Conducting effective meetings and performance check-ins

• Building a professional, respectful office culture

• Using office software and digital tools (Microsoft 365, cloud platforms)

• Cybersecurity and data privacy basics

• Health, safety, and compliance in office environments

• Monitoring performance and productivity metrics

• Embracing innovation and driving process improvements

• Interactive workshops, simulations, and role-play

• Office management templates and operational guides

• Certificate of Completion

• Optional: Capstone project or action plan presentation